Returns & Exchanges
At Megelin, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for items in original, unused condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution for your peace of mind.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all accessories, manuals, and protective seals remain intact to qualify for a full refund.
Ship It Back
Affix the provided shipping label or use a trackable carrier of your choice to send the package to our designated beauty fulfillment center.
Quality Inspection & Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing